Getting a pet ready for a journey
A calm ride starts at home. Here’s how to get your dog or cat ready in the days before we knock on the door.
Read the tipsPet tips for ride day.
Short, practical reads on carriers, handovers and telling us how your pet likes to travel.
Planning clear handover instructions
Every ride has two handovers. Clear notes for both ends mean your pet arrives with the right people and the right information.
Read the tips
Sharing carrier and travel preferences
Some pets love a ride, others need a little reassurance. Tell us how yours travels and we’ll plan around it.
Read the tipsWhere are they off to next?
Tell us the pickup, the destination and who will meet them. We’ll plan the rest of the ride with you.